Managers drive Attrition & Retention!!
I just had a chat with one of my friends who was also one of our ex-employees. It was all about a confession and frustration where he wanted to get rid of his current company-especially his manager!!
Talking about this friend, he was an excellent resource for our sales team and always had been rated highest for his outstanding performance. Due to some personal reasons he had to quit his service with us and then join one of the newly emerging Telecom companies in India. In fact he had been influenced by this company (our competitor) with a higher salary (while we couldn’t meet that monetary requirement).