What does HR do wrong in Exit interviews?!
Your employee decided to quit and sent you the resignation letter, now what?!
Would you have a discussion with him to know what made him to take this decision or will you wait for the manager to approve his resignation so that you can send him the exit interview forms?
Well, I have seen, most of the time HR conducts exit interviews as just a way to check the box and don’t even try to have an actual conversation with the employee unless he is a top performer who you don’t want to quit. (more…)