Top 20 shows of DTHR in 2013
DriveThruHR always provides great content that talks about the latest happenings in the HR/Recruiting/HRtech industry. Every year we do over…
In business who ever tells the best story wins
When you lead, it is about people and that is what influence is all about. If you are in Sales-…
The purpose of storytelling is engagement
As I am learning more about storytelling, it was such a fulfilling experience for me that I was able to…
Treat employee’s concerns as customer complaints
If you are in HR, who handles employee relations, most of your job may be responding to emails or employee queries, grievances and compliances issues…but understand that you can keep everyone together by making an impact. I will tell you how!
Customer care people try to do their best in foreseeing the issues that can possibly arise and fixing it by finding a solution ahead of time so the customers don’t even get to complain. And when they get any complaints, they put high focus on the ‘Service Recovery’. That means identifying customer concerns and proactively responding to them with the aim of customer retention. A customer can be retained, by not just only giving a quick response but by letting them know that you own the problem in hand and making a difference by fixing the issues. Happy customers and retained customers are loyal ones. Loyal customers will help you grow your business. (more…)
Gamification is not just about points and badges
Gamification is not a buzz word anymore. A lot of employers find gamification an effective tool to increase engagement, be…
What went wrong with the Honeymoon at workplace?
I guess I don’t need to explain what we mean by Honeymoon period for a new hire. Right?
Why does the first few months, the time you really need to engage a new hire, have to be the Honeymoon period that doesn’t last long afterall? (more…)
TOP 50 shows in DriveThruHR history
DrivethruHR podcasts have been the best resources for our audience to stay current on what’s happening in the HR industry. And the things that have been keeping our guests up at night and the experiences that they share on our show have been an amazing way to learn from other HR peeps!
As of now the #1 internet radio show for the HR professionals has aired over 824 shows! And as we do great work to contribute to the community, here are the Top 50 shows that our audience has listened to the most. (more…)
5 Easy Ways To Recognize Employees
Today’s guest blog is from Travis Pearl, I met him on twitter and our relationship has grown from there professionally. Today he shares his thoughts and insights on how to proactively create a recognition culture in the organization. Read on!
We all know recognition is an important key in employee satisfaction, and recognition from peers is often just as valuable as recognition from a manager or executive. Despite the evidence in favor of consistent and meaningful recognition at work, “More than 70% [of employees] don’t feel appreciated or valued by their employer” – Forbes. I’m sure most readers of HR Buddy already get the importance of recognition but ask why doesn’t more recognition happen in the workplace? Oftentimes, its as simple as not knowing what to say. (more…)
4 Tips To Measure Action-Based Engagement
Your HR Buddy is honored to have the amazing voices in the HR space joining us to share their insights. And this time we have Kevin Nakao, CEO/Co-founder of Meritshare and a regular contributor to Mashable sharing with us his insights on how to measure Action-based Engagement. Read on!
What gets measured gets done.
Companies track revenues, costs, profit and a number of key performance metrics. With more companies embracing the business value of employee engagement, the need to measure and monitor engagement as a key performance metric becomes critical for measuring success and improving results. (more…)
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3 ways to retain your engaged workforce!
I am sure when we talk about employee engagement most of us talk from a broader perspective but fail to address how to impact the bottom line. Some organizations get it wrong when they think money and benefits can cover everything. But they fail to realize there isn’t any one formula that works for your engaged and disengaged work force.
Your engaged workforce are the ones who would be motivated, more accountable and responsible towards what needs to be done to achieve your goals. And sure, you cannot bait them with money. But you can only retain them by providing what they really want. And here they are! (more…)